ADL Health Holiday Hours & UPS Schedule

Incoming orders that come in after hours on Thanksgiving Eve*, Christmas Eve**, & New Year’s Eve*** will not be processed until the next scheduled business day. See below for UPS hours & ADL Health hours on these particular dates.

*Any orders placed on Christmas Eve & New Year’s Eve must be placed before noon CST to be processed that day.

**Orders received by 12pm CT on Friday, December 24th will be shipped the same day. Orders received after 12pm CT will ship out on Monday, December 27th.

 ***Orders received by 12pm CT on Friday, December 31st, will be shipped the same day. Orders received after 12pm CT will ship out on Monday, January 3rd. 

UPS Holiday Shipping Schedule:

For more information, please see UPS’ 2021 Holiday Schedule 

Thanksgiving:

Thanksgiving Eve (11/24): All return shipments will be delivered to the lab on Friday 11/26.

Thanksgiving Day (11/25): Closed. Return shipments the following day (Friday 11/26) will be delivered to the lab on Saturday 11/27.

Christmas:

Christmas Eve (12/24): All return shipments will be delivered to the lab on Monday 12/27. Please check UPS facility holiday operation hours for early closures and pick-up times.

Christmas Day (12/25): Closed. All return shipments already in route will be delivered to the lab on Monday 12/27. 

New Year’s:

New Year’s Eve (12/31): All return shipments will be delivered to the lab on Monday 1/3. Please check UPS facility holiday operation hours for early closures and pick-up times.

New Year’s Day (1/1): Closed. All return shipments already in route will be delivered to the lab on Monday 1/3.

Lab Holiday Operations:

Test kits received after the stated cutoff time will not begin processing until the following day. This may impact time to result. ADL Health does not guarantee delivery dates, especially during the Holiday Peak Season.

Thanksgiving:

In observance of Thanksgiving Day, ADL Health will be closed on Thursday, November 25th. Regular business hours will resume on Friday, November 26th.

Christmas Eve:

Christmas Eve (12/24): ADL Health will be open on Christmas Eve from 8am-12pm CT. We will continue to monitor emails sent to [email protected] until 5pm CT and will be closed on Christmas Day. All emails received after 5pm CT on Christmas Eve will be responded to on Sunday, December 26th.

Christmas Day:

Laboratory operations will be closed on Christmas Day.

New Year’s:

New Year’s Eve (12/31): ADL Health will be open on New Year’s Eve from 8am-12pm CT.  We will continue to monitor emails sent to [email protected] until 5pm CT and will be closed on New Year’s Day. All emails received after 5pm CT on New Year’s Eve will be responded to on Sunday, January 2nd. 

New Year’s Day (1/1): Laboratory operations will be closed on New Year’s Day.

en_USEnglish