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United Airlines COVID-19 testing program

United Airlines is partnering with ADL Health (ADL) to facilitate reliable, widespread test results for people traveling to select markets. United customers traveling from anywhere in the United States to Hawaii or Canada will be able to take a self-collected, mail-in test provided by ADL Health. Additionally, these tests will also be available for 10 popular locations in Latin America and the Caribbean for customers out of Houston.

Colombia (BOG)
Belize City, Belize (BZE)
Guatemala City, Guatemala (GUA)
Lima, Peru (LIM)
Roatan Honduras (RTB)
Ireland (DUB)

Panama City, Panama (PTY)
Nassau, Bahamas (NAS)
San Pedro Sula, Honduras (SAP)
San Salvador, El Salvador (SAL)
Tegucigalpa, Honduras (TGU)
Switzerland (ZRH)

The self-collected, mail-in COVID-19 test will be administered by ADL and processed at their CLIA-certified COVID-19 testing laboratory. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test, and the local requirements for the location where they are travelling. ADL recommends customers order their test at least 14 days prior to their trip and provide their sample 72 hours before their departing flight. Customers should expect to receive results via email within 24-48 hours of mailing their test.


Advanced Diagnostic Laboratory (ADL Health) is a leader in scientific testing standards for the COVID-19 virus, both in the U.S. and internationally. Located in San Antonio, Texas, ADL Health has over 80 years of combined experience in clinical diagnostic testing procedures and works globally with local communities to provide safe and healthy lifestyles. For more information, call ADL Health at 1.800.834.3522 or visit our website at


Please contact United for more information at 1-800-864-8331 (1-800-UNITED-1).

We Make It Easy To Get Tested



Order your kit, and we will ship it to you within 48-hours.



  1. Log In to your account to ACTIVATE your kit.
  2. Open kit and place all items on a clean, dry surface. Make sure all your kit items were received before you open.
  3. Follow the Specimen Collection instructions.

Kit includes: (1) Swab (wrapped), (1 ) Specimen Collection Tube (1) Biohazard Bag with Absorbent Pad, (1) Bubble Pouch, and (1) Prepaid UPS Return Envelope



You can expect to get your results via a secured email as early as the next day after we receive your sample collection.